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Transforming complex systems: a case study in service design
Jake Garber is a senior service designer for Innovation Unit. He uses a service design approach to help partner organisations address challenges in a radically different way. Jake specialises in using...
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A shift in the business environment that ethnographers can’t ignore
Ken Anderson (@kxande2) manages the Cultural Transformations Lab at Intel. He is an iconoclast by nature and a symbolic anthropologist by training. Over the last 20 years, his research has explored...
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Tell Me More danah boyd: an interview with the author of “It’s Complicated:...
danah boyd (@zephoria) is a Principal Researcher at Microsoft Research, a Research Assistant Professor in Media, Culture, and Communication at New York University, and a Fellow at Harvard’s Berkman...
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Who needs an ethnographer?
I recently found myself lamenting the lack of ethnography in my professional life with a new acquaintance. Don’t get me wrong: my job stretches me in other ways. But many of the things I was trained...
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We have a Slack! Join us at Ethnography Hangout to discuss applied ethnography
Last week, we announced the rebirth of Ethnography Matters with a retrospective of the last five years of posts. Part of the rebirth involves meeting the community where it is at. And one of those...
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What on Earth is Post Disciplinary Ethnography?
This post is part of the Post Disciplinary Ethnography Edition based on work done at the HighWire Centre for Doctoral Training and curated by Joseph Lindley. The other articles in the series are...
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What’s the matter with Ethnography?
Robert Potts is a filmmaker, lecturer, designer, and PhD candidate at the HighWire Centre for Doctoral Training who takes special interest in a diverse range of subjects including shared narratives,...
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Everybody’s an Ethnographer!
Dhruv Sharma has a background in anthropology, has worked in various countries as an ethnographer, and also holds a master’s degree in design ethnography from Dundee University. His doctoral research...
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Don’t panic: the smart city is here!
Ding Wang, in her own words, ‘has a special interest in pursuing degrees whose names consist of two random words’ (specifically Tourism Management, Design Ethnography, and now Digital Economy). Her...
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Lemon Difficult: Building a Strategic Speculation Consultancy
Joseph Lindley works with design fiction in order to facilitate meaningful speculation about the future. In between he likes to make music, take photographs and combine the other two with things that...
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Co-designing with machines: moving beyond the human/machine binary
Letter from the Editor: I am happy to announce the The Co-Designing with Machines edition. As someone with one foot in industry redesigning organizations to flourish in a data-rich world and another...
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Lou and Cee Cee prepare for fieldwork in the future: a world where robots...
Note from the Editor, Tricia Wang: Kicking off our Co-designing with machines edition is Alicia Dudek (@aliciadudek), Innovation Insight Lead & Design Ethnographer at Deloitte Digital Australia....
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Why do brands lose their chill? How bots, algorithms, and humans can work...
Note from the Editor, Tricia Wang: The fourth contributor to the Co-designing with machines edition is Molly Templeton (@mollymeme), digital and social media expert, Director of Social Media at...
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The hidden story of how metrics are being used in courtrooms and newsrooms to...
Note from the Editor, Tricia Wang: The next author for the Co-designing with machines edition is Angèle Christin (@angelechristin), sociologist and Postdoctoral Fellow at the Data & Society...
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The human-side of artificial intelligence and machine learning
Note from the Editor, Tricia Wang: Next up in our Co-designing with machines edition is Steven Gustafson (@stevengustafson), founder of the Knowledge Discovery Lab at the General Electric Global...
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An Engineering Anthropologist: Why tech companies need to hire software...
Note from the Editor, Tricia Wang: I’m very please to announce that the next contributor in the Co-designing with machines edition is Astrid Countee (@ianthro), an anthropologist, software developer,...
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The future of designing autonomous systems will involve ethnographers
Note from the Editor, Tricia Wang: Next up in our Co-designing with machines edition is Madeleine Clare Elish, (@mcette), is an anthropologist and researcher at Data & Society, presents a case for...
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What robots in space teach us about teamwork: A deep dive into NASA
Note from the Editor, Tricia Wang: The final contributor in the Co-designing with machines edition is Janet Vertesi, (@cyberlyra), assistant professor of sociology at Princeton University, urging us...
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